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Every call and enquiry, counted

Your website gets its own number that rings your phone, and every form reaches you by text and email at once. You always know what your site brings in.

Our Services

About Our Calls and enquiries Service

A website is only worth having if it brings you work. So we count what it brings.

Your site gets its own phone number that rings your normal phone. That is how we know a call came from the website and not from a van or a card. Forms on the site come to you by text and email as soon as they are sent, so you can ring the customer back while they are still looking.

You do not have to do anything different. Your phone rings, you answer it. We keep the count.

  • Your own numberA number just for the website. It rings the phone you already use.
  • Told straight awayA form comes to you by text and email the moment it is sent.
  • Spam labelledWe mark calls that look like spam. We never block a call, in case it is a real customer.
  • A true countPeople, not clicks. We count each caller and each enquiry once.

Important

We count calls and enquiries. Winning the job is still down to you.
How it works

How Calls and enquiries Works — 4 Simple Steps

  1. We give your site a number

    It rings the phone you already use.

  2. Enquiries reach you at once

    Forms come to you by text and email as soon as they are sent.

  3. We label spam

    Likely spam is marked. Nothing is ever blocked.

  4. We count it all

    Calls and enquiries go in your monthly report.

Why Melling Web Services

A direct line to the people who built it

Most agencies put an account manager between you and the work. We do not. You talk to the team that built the platform your site runs on.

Ask a question, ask for a change, ask for something new. You get an answer from a person who can do it.

Questions?

Questions about calls and enquiries

Plain answers. If yours is not here, ask us directly.

Do I need a new phone?

No. The website number rings the phone you already use. Customers will not notice any difference.

Will you block spam calls?

We label calls that look like spam, but we never block them. A blocked real customer costs more than an answered sales call.

How do I get form enquiries?

By text and by email, as soon as the customer sends the form.

Get in touch

Ask us about calls and enquiries

Tell us what you need and I will reply personally. No hard sell.

Phone

07462 869128

Call and speak to the team directly

Address

Hours

Mon - Fri: 9:00 AM - 5:00 PM

Saturday: By appointment

Sunday: Closed

After the job, we may send you one text asking for a review. Reply STOP to opt out.

Address

Hours

Mon - Fri: 9:00 AM - 5:00 PM

Saturday: By appointment

Sunday: Closed

TALK TO US

Want to know what your website brings in?

Tell us about your business and what you need. A real person from the team will reply.